The digital wallet for patient documents
The MyPractice app enables patients to book appointments, join telehealth consults and access their medical documents in one centralised location.
Streamlining the patient experience
Join a growing ecosystem
More than 200 clinics are using the MyPractice app to deliver personalised healthcare to their patients
300k+
Everyday Australians using the MyPractice app
270k+
Virtual health consults completed
1200+
Health documents being shared through MyPractice every day
Centralised patient healthcare
Save time while providing a better patient experience
Book face to face and telehealth consults
The MyPractice app integrates with with your existing booking system for a complete end-to-end online patient booking experience. Using the telehealth feature, doctors and patients can conduct video based consultations.
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Easily share certificates, eScripts, referrals and results
Through integration with Best Practice and Medical Director, doctors are able to instantly share Medical certificates, eScripts, referrals and results to a patient. With one touch, patients can send these to a school, workplace or specialist via email or text message.
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Maintain control when sharing documents
Specific protocols are in place between MyPractice and your clinic's PMS to ensure a patient never receives a health document by accident. This allows for clinicians to be able to review patient files and arrange a recall if required before a patient can access their results in the app.
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Reduce admin time
One of the most common tasks for a clinic reception team is reprinting or resending health documents such as referrals or prescriptions. With the MyPractice app, patients are able to find and present their eScript QR codes at any pharmacy Australia-wide.
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PRODUCT FEATURES
Create new efficiencies. Eliminate manual tasks.
Be more connected and informed about your patients
Instantly share documents
Make appointments easily
Maintain control
Customisable for your clinic
Telehealth consultations
Unlimited users
We have been using MyPractice for 18 months to send documents created during patient consults. I definitely recommend MyPractice to any clinic looking to reduce cost and increase efficiency.
Practice Manager, Hamstead Health
CENTRALISED PATIENT HEALTHCARE
2 clicks is all it takes
Instantly share medical documents with patients
The MyPractice app integrates with Best Practice and Medical Director. In a couple of clicks, you can directly and securely share with patients:
- Referrals
- Results
- Certificates
- eScripts
SAFE, SECURE AND EFFICIENT
Data privacy and security are non-negotiable
- End-to-end 25-bit encryption is used to secure all products on the Medinet platform.
- Documents are transmitted securely to the patient's app, ensuring patient data is protected.
- We conduct routine security audits to ensure standards are always upheld.
More information
FAQs
What Practice Management Systems does MyPractice app integrate with?
The MyPractice app integrates with BP Premier by Best Practice and Pracsoft/Clinical by Medical Director. We are official partners of Best Practice and Medical Director.
How does the MyPractice app connect to a patients file?
A plugin is installed on a practice’s server. When using the app, the patient verifies their identity through their mobile number and DOB.
How do patients download the MyPractice app?
Patients can download the MyPractice app from the Apple or Google Play store.
How does MyPractice store patient data?
We are committed to protecting the privacy of personal and health information provided to us. The collection and use of personal and health information is conducted in accordance with our Privacy Policy. Importantly, the app does not store any medical data such as escripts and results. This data is stored within a practice’s practice management system.
What security measures are in place to protect patient data?
We have put in place industry-standard, business-tailored physical, electronic, and managerial procedures to prevent unauthorised access or disclosure of patient data. Examples include access controls, secure data storage and auditing procedures.
Is there a cost for practices to use MyPractice?
Yes, there is a subscription cost for practices. Please contact us for a quote.
Is there a cost for patients to use MyPractice?
No, the app is free for patients to download and use.
Healthcare has never been more connected
Search for MyPractice on Google Play and the App Store
